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Question

iPhone deleted from Jamf in error and now stuck on activation lock

  • March 21, 2023
  • 1 reply
  • 11 views
J
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Hi,

 

I accidently deleted an iPhone from Jamf without first removing the MDM from the phone. The phone is now locked to a generic account thats password was stored within Jamf. Is there a way to recover the deleted phone in Jamf?

 

 

    1 reply

    A
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    • AtillaTheC
    • Contributor
    • 91 replies
    • March 21, 2023

    I've had some success with apple configurator 2 restores. You can always open a ticket with Apple Business to get it unlocked if that doesn't work. Just need a receipt or sometimes a SS of the device in ABM works. 


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