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Question

iPhone stuck on Apple logo — any way to fix this without losing data?

  • April 25, 2025
  • 2 replies
  • 18 views

JellyTideTea
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Hey everyone. My iPhone (it's an iPhone 14, running iOS 18) suddenly got stuck on the Apple logo this morning. It was working fine last night, but now it won't boot past the logo screen. I didn't drop it or do anything weird.

I already tried a force restart, but it didn't help. I haven't backed up recently, so I'm really worried about losing all my photos and messages. Is there any way to fix this without doing a factory reset? Any tools or tips you've used that actually worked?

Would really appreciate any advice 🙏

2 replies

AJPinto
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  • Legendary Contributor
  • April 25, 2025

Probably not the best place to seek help with your particular issue. Maybe try reddit, but as far as I am aware a factory reset is it and hope you have a backup handy.


mvu
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  • Jamf Heroes
  • April 25, 2025

Could try Apple Configurator and "revive" it or update it.

Otherwise, I'd try to back it up.