Skip to main content
Question

Is it possible to enroll macOS, but to not install SelfService app?

  • May 13, 2025
  • 7 replies
  • 37 views

Forum|alt.badge.img+5

Is it possible to enroll macOS, but to not install SelfService app? For example, I want for some devices install only Jamf Protect app without any configuration profiles and apps. 

 

Additionally, I see there is SelfService+ App, it is the same that default installed?

7 replies

A_Collins
Forum|alt.badge.img+11
  • Contributor
  • May 14, 2025

Not tested but maybe possible Settings > Computer Management > Security then untick Jamf management framework and Self Service


sdagley
Forum|alt.badge.img+25
  • Jamf Heroes
  • May 14, 2025

@test_qweqwe You can simply delete the Self Service app after enrollment if you don't want it (I presume you want to keep the Macs enrolled in Jamf Pro so you can configure Jamf Protect and use the jamf agent to run remediation policies when needed).

Self Service+ is the eventual successor to Self Service, but currently isn't an automatic install option from Jamf Pro. Installing it requires you remove Self Service.


Forum|alt.badge.img+5
  • Author
  • New Contributor
  • May 14, 2025

@test_qweqwe You can simply delete the Self Service app after enrollment if you don't want it (I presume you want to keep the Macs enrolled in Jamf Pro so you can configure Jamf Protect and use the jamf agent to run remediation policies when needed).

Self Service+ is the eventual successor to Self Service, but currently isn't an automatic install option from Jamf Pro. Installing it requires you remove Self Service.


@sdagley Is it possible to manage policy for Jamf Protect on devices where installed directly the Jamf Protect from cloud (not via Jamf Pro enrollment)?


sdagley
Forum|alt.badge.img+25
  • Jamf Heroes
  • May 14, 2025

@sdagley Is it possible to manage policy for Jamf Protect on devices where installed directly the Jamf Protect from cloud (not via Jamf Pro enrollment)?


@test_qweqwe I'm not a Jamf Protect customer, so I can't say for 100% certainty, but you will need the ability to deploy Configuration Profiles to Macs running Jamf Protect to configure the agent as well as provide the permissions necessary to run it, and ensure users cannot disable it. That requires an MDM like Jamf Pro.


Alvaro1337
Forum|alt.badge.img+5
  • Contributor
  • May 14, 2025

You can uncheck the "Install Automatically" option in Settings > Self Service. However, as mentioned, there isn’t an automatic option to deploy Self Service + yet.


A_Collins
Forum|alt.badge.img+11
  • Contributor
  • May 14, 2025

@test_qweqwe You can simply delete the Self Service app after enrollment if you don't want it (I presume you want to keep the Macs enrolled in Jamf Pro so you can configure Jamf Protect and use the jamf agent to run remediation policies when needed).

Self Service+ is the eventual successor to Self Service, but currently isn't an automatic install option from Jamf Pro. Installing it requires you remove Self Service.


@sdagley Removing self service would not work if auto deploy is still ticked. It would re-install in next check-in


sdagley
Forum|alt.badge.img+25
  • Jamf Heroes
  • May 15, 2025

@sdagley Removing self service would not work if auto deploy is still ticked. It would re-install in next check-in


Thanks for pointing that out @A_Collins . I've never tried removing Self Service intentionally, but I have vague recollections of having to remediate computers with a missing Self Service in years past, so it's good to see the self healing behavior now.