We deploy our updates monthly and use autopkgr or installomator to install the updates. It seems we always have issues with Adobe Products updating. There is always a handful of devices that it fails to install on. I was using a script to check it was open and then close it and that seemed to help a little. These devices are getting other 3rd party updates just fine. When I go to the policy log, it shows the below.
Executing Policy Update Adobe Acrobat
Downloading Adobe Acrobat DC-24.005.20320.pkg...
Downloading
https://xxx.jamfcloud.com/jcds/downloads/Adobe%20Acrobat%20DC-24.005.20320.pkg...
Verifying package integrity...
Installing Adobe Acrobat DC-24.005.20320.pkg...
Installation failed. The installer reported: installer: Package name is Adobe Acrobat (24.005.20320)
installer: Upgrading at base path / installer: The upgrade failed. (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. An error occurred while running scripts from the package “Adobe Acrobat DC-24.005.20320.pkg”.)