+6We are in the middle of a refresh for school secretaries from iMac to MacMini and are noticing an issue where some MacMini’s are not checking in with Jamf, so we are not able to push anything out to them.
We used Data Migration, with Time Machine data and restored from that. We did not move over previous JAMF hidden admin account, only the account need for the user.
Any thoughts on what may be happening?
Best answer by bethjohnson
If you migrated user accounts only, you should not have problems with check-in -- your enrollment should have been unaffected. It’s really not a good idea to migrate apps or other files outside of user accounts.
You can try running a
sudo jamf recon
to see if it can push inventory to Jamf. The last line will show the computer’s Jamf ID and you can check that in Jamf to make sure the computer and the record match up.
You can also check to make sure that the correct configuration profiles are installed, especially the MDM Profile from your JSS.
MDM commands and policy/inventory are two separate communication channels, and one can be broken while the other is fine, so you have some more investigation to do.
+22
+6
We first did it with a basic data migration of the account, then started the Time Machine method when we ran into issues. I really hope we don’t have to re-do these all.
+10If you migrated user accounts only, you should not have problems with check-in -- your enrollment should have been unaffected. It’s really not a good idea to migrate apps or other files outside of user accounts.
You can try running a
sudo jamf recon
to see if it can push inventory to Jamf. The last line will show the computer’s Jamf ID and you can check that in Jamf to make sure the computer and the record match up.
You can also check to make sure that the correct configuration profiles are installed, especially the MDM Profile from your JSS.
MDM commands and policy/inventory are two separate communication channels, and one can be broken while the other is fine, so you have some more investigation to do.
+6Thank you,
This was very helpful. The sudo command seems to work for us.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.