Hello,
I am working on an integration between casper and our IT Asset management system (servicenow).
I was able to query the computer reports resource url to pull in data, this is working great!
We were planning on using the Serial Number as the unique identifier for the system to recognize whether to create a new record or update a record. However, I noticed that the Serial Number is blank for a subset of computers.
Question: Will the JSS Computer ID be sufficient as a truly unique identifier across the casper system?
Also, does the Computer ID get re-generated when a computer is re-imaged? That is the current issue we are having with the SCCM integration, basically the “unique” ID in SCCM is re-generated any time the computer is imaged, so this means duplicates are created after a computer is re-imaged.
Would anyone have any ideas on how to solve the unique ID issue?
Thanks!