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Question

Jamf cloud USA outage ETA

  • Mar 5, 2019 2:43 AM UTC
  • 7 replies
  • 138 views

atomczynski11
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IS there an ETA on the USA hosted outage.

I’m unable to apply settings or enroll a single device.

7 replies

ThijsX
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  • Employee
  • Mar 5, 2019 6:51 AM UTC

You can check https://status.jamf.com/ for status and updates on all their outages.


atomczynski11
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  • Author
  • Jamf Heroes
  • Mar 5, 2019 2:41 PM UTC

This does not help much. It just says operational. I checked the page earlier and it was not showing ETA. I was hoping someone else also reached out to support and they gave them ETA.

The status page shows:
Past Incidents
Mar 4, 2019
No incidents reported.
Mar 3, 2019
No incidents reported.
Mar 2, 2019
No incidents reported.

???


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  • New Contributor
  • Mar 5, 2019 4:06 PM UTC

Are you still experiencing issues? We have not had any this morning.


mm2270
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  • Legendary Contributor
  • Mar 5, 2019 5:24 PM UTC

I'm not sure where my instance is hosted from, but I didn't see any outages myself, unless they occurred while I was asleep.
In any event, the status page has been updated now


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@mm2270 It was on us-east-1 (So the Northeast and some of the Midwest, such as Ohio where I'm based). It started around 6 or 7AM yesterday morning and continued on until earlier this morning. It wasn't down entirely but performance was degraded to the point where mdm commands would either fail due to a timeout or wouldn't reach devices until ~5 minutes after being issued.


atomczynski11
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  • Author
  • Jamf Heroes
  • Mar 5, 2019 10:09 PM UTC

For me, the commands would fail starting on Sunday afternoon.


alpaul
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  • New Contributor
  • Apr 16, 2025 6:52 AM UTC

Similar outage were came now
https://status.jamf.com/