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Question

Jamf Connect has an extension attribute requiring attention Extension attribute

  • March 5, 2026
  • 7 replies
  • 25 views

FerrisBNA
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Hello all.

I am getting this error in my notifications when I login to Jamf Pro.  I cannot seem to determine what is wrong with this, and it appears that our Jamf Connect configuration is working properly.

 

Thanks in advance.

-Pat

 

7 replies

Forum|alt.badge.img+8
  • Contributor
  • March 5, 2026

I believe this is for the new path to Self Service+. You should be able to view the script for the EA.


Forum|alt.badge.img+8
  • Contributor
  • March 5, 2026

PLIST="/Applications/Self Service+.app/Contents/MacOS/Jamf Connect.app/Contents/Info.plist"
KEY="CFBundleShortVersionString"

if [ -f "${PLIST}" ]; then
    RESULT=$(/usr/bin/defaults read "${PLIST}" "${KEY}" 2>/dev/null)
fi

/bin/echo "<result>${RESULT}</result>"
 

 

You need to enable the EA for patch management to work correctly.


FerrisBNA
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  • Author
  • Contributor
  • March 5, 2026

GSM,

Thanks for the quick reply.  my attribut is almost exactly the same.

#!/bin/sh
##########################################################
# A script to collect the Version of Jamf Connect. #
##########################################################

PLIST="/Applications/Self Service+.app/Contents/MacOS/Jamf Connect.app/Contents/Info.plist"
KEY="CFBundleShortVersionString"

if [ -f "${PLIST}" ]; then
RESULT=$(/usr/bin/defaults read "${PLIST}" "${KEY}" 2>/dev/null)
fi

/bin/echo "<result>${RESULT}</result>"

exit 0

Could I be missing something else?


FerrisBNA
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  • Author
  • Contributor
  • March 5, 2026

Could it be that I am missing something in the

Settings → Computer management → Extension attributes

 


Forum|alt.badge.img+8
  • Contributor
  • March 5, 2026

You need to enable the EA for Patch Management. Click edit and you should see a prompt to accept the terms.

 


FerrisBNA
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  • Author
  • Contributor
  • March 5, 2026

Mine looks the same.

 

 


Forum|alt.badge.img+8
  • Contributor
  • March 5, 2026

That’s excellent. Click edit and allow it.