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Question

Jamf Connect Login With Microsoft EntraID OTP fails but push notification works

  • February 20, 2026
  • 0 replies
  • 11 views

Hey all - Ran into a thing that has been mentioned before, but it was a year ago and a few Jamf Connect login versions ago. We are now up to 3.6

 

Had a user who had their Microsoft Authenticator switch from sending them push notification to enter a number to requiring her to enter the 6 digit number. 

She would get the Jamf Connect Login window and enter her MS login, PW and the 6 digit 2FA code. The Jamf Connect Login window would stay up, but load her profile page. She would also see an error that password needed to be at least 7 characters, and contain one number and one alphanumeric character.

 

It took me a VERY long time (and a computer wipe) to figure out that it looks like the Jamf Connect login window is passing that 6 digit number to the OS for login instead of the users Password. 

 

Once we reset her Authentication Methods in EntraID so that the push notification workflow returned, her login issues on her laptop went away. 

 

Has anyone else run into this before? If so is there a setting in my config profiles or policies that I can set that will address thatm or is this a bug in how Jamf Connect Login acts? I’m submitting to Jamf regardless.. but I was alos hoping to get some verification that I’m not crazy.. :) 

 

~Mark