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Hi there,

Trying to investigate an issue with our intel MacBooks all of a sudden crashing lately, the fans will go off like crazy and then freeze, machine then reboots- this has happened on 3 separate occasions to one end user- the log file shows

Not sure if Jamf-Connect has anything to do with it? I've attached the log file below.

Any assistance is appreciated! 

 

Process: SecurityAgentHelper-x86_64 [411] Path: /System/Library/Frameworks/Security.framework/Versions/A/MachServices/SecurityAgent.bundle/Contents/XPCServices/SecurityAgentHelper-x86_64.xpc/Contents/MacOS/SecurityAgentHelper-x86_64 Identifier: com.apple.SecurityAgentHelper.x86_64 Version: 1.0 (1) Build Info: SecurityAgentHelper-55467140002000000~1 Code Type: X86-64 (Native) Parent Process: launchd [1] Responsible: SecurityAgent [404] User ID: 92 PlugIn Path: /Library/Security/SecurityAgentPlugins/JamfConnectLogin.bundle/Contents/MacOS/JamfConnectLogin PlugIn Identifier: com.jamf.connect.login PlugIn Version: 2.6.0 (2) Date/Time: 2022-07-20 14:27:28.773 -0400 OS Version: macOS 11.6.6 (20G624) Report Version: 12 Bridge OS Version: 6.5 (19P5071) Anonymous UUID: 43EE2845-3C36-4BE5-BA08-FC796F6531A7 Time Awake Since Boot: 17 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000525252522d48 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [411]

 

 

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