So we have a user who lost her local password, and it's now out of sync with the online account.
What are our options?
Page 1 / 1
What about the Personal Recovery Key to reset the password? I mean afterward, u can re-sync the password with a second reset and update via jamf connect.
You can guide the user to boot the mac to recovery mode and reset the password that route.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.