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Question

Jamf Connect - User lost local password, what are our options?

  • November 18, 2022
  • 2 replies
  • 10 views

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So we have a user who lost her local password, and it's now out of sync with the online account.

What are our options?

2 replies

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  • Valued Contributor
  • November 18, 2022

@patagbura 

What about the Personal Recovery Key to reset the password? I mean afterward, u can re-sync the password with a second reset and update via jamf connect. 


junjishimazaki
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  • New Contributor
  • November 18, 2022

You can guide the user to boot the mac to recovery mode and reset the password that route.