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Question

Jamf Connect user reboots system and unable to log in if not connected to wifi

  • May 22, 2023
  • 4 replies
  • 6 views

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When a Jamf Connect user reboots their Macbook, is unable to log into the system if not connected to wifi. 

 

Model: MacBook Pro (14-inch, 2021)

Model Identifier: MacBookPro18,3

 

4 replies

AJPinto
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  • Legendary Contributor
  • May 22, 2023

Do you have JAMF Connect configured to allow offline authentication?

 


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  • Author
  • New Contributor
  • May 24, 2023

@AJPinto Can you clarify where the screenshot is located/from?

Here is the screenshot from the affected system. Can you take a look? Thank you!

 


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  • Author
  • New Contributor
  • May 31, 2023

Bumping this up to see if anyone else is able to further assist with this issue.


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  • Contributor
  • June 2, 2023

Bumping this up to see if anyone else is able to further assist with this issue.


Are you using the Jamf Connect Configuration to edit/upload your plists in the Config Profile in Jamf for Jamf Connect? Thats where that screenshot is from.  You can DL the tool in your resources on your Jamf account.