Hey guys,
I've been working on a computer lab and I have some time to troubleshoot. I had to upgrade the lab from Ventura and 2022 Adobe apps to Sonoma and Adobe 2024 apps.
Previously for the Adobe 2022 apps I would run them though Composer and I had no problem pushing them out and they would install successfully on my lab computers.
However, this time round the installations fail about 90% of the time, a few would work but most of the time they would fail. I have Photoshop, Illustrator, Acrobat, etc and package them individually.
I came across this: https://community.jamf.com/t5/jamf-pro/adobe-product-package-fails-to-install/m-p/301627
I was going to try that when I also read to check the \\var\\log\\install.log
I had it open when I was using Composer to create a new snap shot and I could see a bunch of failed messages. Mostly saying Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. Then when the Installer finished it said The installation was successful. lol. I also see this error when I use Terminal and run the policy id from there.
If I install the software manually it works fine. I was just wondering if anyone else if having trouble with this?
A couple more things to mention is rosetta2 is installed the the Macs are MBA M1s.
Any help is appreciated!