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JAMF Pro: Who asked for an AI Assistant?

  • April 23, 2026
  • 3 replies
  • 46 views

Winterhalter
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Was this a feature add that administrators have been clamoring for over other features or is this just another case of everything needs to have AI jammed into it?

3 replies

Josh-Q
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  • Jamf Heroes
  • April 23, 2026

As someone that hasn’t used it and didn’t particularly want it, I do think that they had to do it. Their competitors would be doing the same thing and every other part of the tech industry is doing it, so while I would love for a company to take a firm stand against it, that’s a tough call to actually make when you are trying not to give up any ground to the competition. 

 

Also, if you are working as a the sole IT person in a company and don’t get to spend a ton of time getting to learn the ins and outs of your Jamf environment, I can see the benefit of having that feature to help answer questions quickly about your environment and how to use the tools. For us holdouts, nobody is forcing us to use it...not yet, at least...


Chris_Hafner
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  • Jamf Heroes
  • April 23, 2026

Well, I’m not sure how it came about but I’ve had the good fortune to begin playing with this in Beta in addition to the JNUC booth featuring it, and I’ve been very impressed. While I think it will be critically helpful for newer or less experienced Admins, I’ve personally found it to be a great check against my own aging knowledge base. I sometimes worry that the way I know how to do something may be outdated and it’s been a great check against that to be sure I’m still aware of all the new features or methods for accomplishing x, y, or z. It really will spit out full workflows with some pretty great instructive walkthroughs. 

 


PMullins1
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  • Jamf Heroes
  • April 23, 2026

. . . a tough call to actually make when you are trying not to give up any ground to the competition. . .

Providing it as an option that can be opted-in is a good call in this respect, I think.