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Jamf protect in Jamf now

  • November 26, 2025
  • 2 replies
  • 51 views

Eugene00
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I have Jamf now and I added Jamf protect on my blueprint. It shows that Jamf protect was deployed but I expected to see the Jamf protect reports or alarming and so on in the Jamf now interface but there’s nothing of the sort.

 

Can someone please explain what I’m missing?

 

Thanks kindly in advance.

2 replies

MusicCityMac
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  • Jamf Heroes
  • November 26, 2025

From the documentation:  When a threat is identified, Jamf Protect automatically blocks the process and quarantines the associated application. A prompt about the blocked process is displayed to end users. You can view the status of your Jamf Protect configuration on a device from its device dashboard.

You can purchase Jamf Protect independently from Jamf Now to access Jamf Protect's full capabilities.


h1431532403240
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Hi Eugene00,

Jamf Now and Jamf Protect are two separate products with separate subscriptions. The "Jamf Protect" option you see in your Jamf Now blueprint is an integration point — it allows you to deploy Jamf Protect configurations to your devices, but it requires you to already have an active Jamf Protect subscription.

In other words, enabling "Jamf Protect" in your blueprint doesn't give you Jamf Protect functionality automatically. It just tells Jamf Now to deploy the Jamf Protect agent and configuration profiles to devices — but without a Jamf Protect license, there's no backend console or threat intelligence service for those agents to report to.

To see the reports, alerts, and security dashboards you're expecting, you'll need to purchase a Jamf Protect subscription separately. Jamf Protect is currently priced at around $6 per device per month for business customers.

Once you have both subscriptions, you'll access Jamf Protect reporting through the Jamf Protect console (a separate web interface), not within the Jamf Now dashboard. Jamf Now handles device management; Jamf Protect handles endpoint security — they complement each other but have their own consoles.

If you're looking for an all-in-one solution, you might want to consider the Jamf Business plan, which bundles Jamf Pro, Jamf Connect, and Jamf Protect together. However, this requires a minimum of 25 devices.