I have a problem where some users are unable to enroll new devices in Jamf School. I use enrollment via Entra. After entering their email address and password, it just spins for a while and then returns to the Entra window saying, “You can’t sign in right now. Please try again.”
When I check the sign-in logs in Entra, they show “successful” several times, but no failed attempts. However, this does not affect all users—some are able to sign in and enroll devices, which is what confuses me.
Has anyone run into the same issue?