Hey there, 

we are currently using Jamf School with approximately 4000 devices. After using shared iPads exclusively we implemented a 1 to 1 configuration in a couple of locations. 

Everything worked well until the devices needed to be transfered to a new user. 

Previously i assigned the profiles beforehand and users just needed to login with their Jamf credentials. 

The iPad updated the name via information given by their jamf Account (%firstname,%lastname) and so on. 

But i cannot get that login window on a previously used iPad for the life of me. 

Even un- and reenrolling the device did not work. 

Is there no other way of assinging a user but to use placeholders or manually assigning a user? 

Thanks for your input!