Skip to main content

Jamf Self Service+ banner stretches indefinitely

  • July 18, 2025
  • 1 reply
  • 54 views

gmihailo
Forum|alt.badge.img+4

I’ve created a banner under the self service branding options (and based it on the recommended size that is suggested).

 

The banner looks great however I have noticed that depending on my screen size the banner can stretch infinitely into being ridiculously huge. It doesn’t constrain itself to the maximum proportions.

 

To replicate the issue, all you need to do is manually resize the self service plus window.

 

I auto push self service plus to my mac endpoints and it looks like I’m currently on Self Service+ Version: 2.4.1 (2.4.9250708.2).

 

From a design point of view I do not feel that is a positive user experience.

 

Is this just a me problem?

1 reply

seanhansell
Forum|alt.badge.img+15
  • Contributor
  • November 18, 2025

Compared to Self Service Classic, I prefer this. It used to be impossible to predict what ratio the image was going to render at. I redesigned/upscaled my banner to a 5100x1088 image (using the same 75:16 ratio as the recommended 1500x320) and it looks great at any resolution and scales appropriately.