I'm trying to push Sophos onto a machine through Jamf Self Service and when I click install it says done but the app doesn't install. I've packaged Sophos using Composer and use the same .pkg for a Sophos policy which is pushed out to all the devices and this pulls down and installs. Any idea what I could be missing?
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what happens if you try to manually install that .pkg file? And what does the logs of the Self Service policy says?
Dosen't Sophos have a specific method of installation? Did you follow their guide on how to install the client with JAMF? If not I recommend following their guide. If you did and are having issues, you should contact Sophos.
I've seen this with other applications as well. It seems like the Install button just queues an install and doesn't wait for it to actually finish.
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