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Jamf Teacher - Issues since update

  • Oct 10, 2024 4:41 PM UTC
  • 4 replies
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rcondon
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Hello - My district uses Jamf Pro and we use Jamf Teacher within this. It seems that Jamf Teacher has updated recently and since then Jamf has been a mess!  When trying to create a lesson and allow apps, an app shows multiple times and most apps are not even available. Has anyone else had this issue and if so, do we know if it is being worked on?

 

Thanks!

4 replies

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  • New Contributor
  • Oct 16, 2024 4:16 PM UTC

Hi rcondon,

We're also having this issue at our school and we use Jamf Pro. I was going to submit a ticket to see if they're working on this issue and if not to let them know.


rcondon
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  • Author
  • New Contributor
  • Oct 16, 2024 4:31 PM UTC

Keep me posted!  It is still not fixed for us. 


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  • New Contributor
  • Oct 17, 2024 4:20 PM UTC

Hi,

Just wanted to let you know that the Jamf support team let me know its a current Product Issue (PI121201) and that they've attached my case to that issue for greater visibility. There's no current workaround at this time according to them. Looks like we'll have to wait for an app update in the future.


rcondon
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  • Author
  • New Contributor
  • Oct 17, 2024 4:44 PM UTC

Thanks for letting me know!  That is such a bummer because right now we can't even use it.. hopefully it's fixed soon!