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Question

Jamf Teacher "You are not allowed to add students to manages classes"

  • April 11, 2026
  • 1 reply
  • 25 views
omarrayas

Hello there!

I’m using Jamf School synced with ASM with shared iPads. I wanted to start using Jamf Teacher app on teacher’s shared iPads, so I’ve just configured Jamf Teacher following Jamf’s guidelines. It started working fine with all classes and students showing up correctly. But since I needed to rename all classes. I renamed in ASM, synced Jamf School, and reassigned teachers to their renamed classes. But now I get this error on Teacher’s iPads “You are not allowed to add students to manages classes. Contact your IT administrator for support” (I’m IT support). 

Any idea how to resolve this?

Thanks!

 

1 reply

ktrojano
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  • ktrojano
  • Jamf Heroes
  • April 13, 2026

​@omarrayas Try logging out of Jamf Teacher (I don’t remember if you need to log into Jamf Teacher of if it just pulls the information from the Apple Account) and log out of the Managed Apple Account on the iPad and then log back in. It sounds like everything needs to resync since you changed the class names.

Kim Trojanowski
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