I just configured Teamviewer Remote integration after watching this video
https://www.jamf.com/resources/videos/jamf-pro-and-teamviewer-supporting-users-wherever-they-are/
and the documentation
https://docs.jamf.com/10.32.0/jamf-pro/administrator-guide/TeamViewer_Integration.html
All went well but there is an issue if I click in Jamf on the manage computer and and Management I dont see the option for Remote Management in the list!!
Is it buggy or what could be missing that it is not working?
Settings > Global > remote Administration
check to see if you have added the script token from teamviewer successfully.
If you have, then the option should appear.
It is working for us but we find that asking the user directly for login details or finding their machine to login is sometimes quicker than asking them to open Self service and find the bookmark to remotely connect.
Settings > Global > remote Administration
check to see if you have added the script token from teamviewer successfully.
If you have, then the option should appear.
It is working for us but we find that asking the user directly for login details or finding their machine to login is sometimes quicker than asking them to open Self service and find the bookmark to remotely connect.
Yea the token is in there and active. But still no option is shown to me
Yea the token is in there and active. But still no option is shown to me
ok I solved it. There was a wrong configuration with Sites so it was not visible to me
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