i managed macs, ipads and iphones in airwatch for about 6 years before we switched to jamf. I used munki to do heavy deploying, ARD to do some light tasks, used custom scripts in airwatch and automatically bound to AD no issues... Testing sure, lots of testing but never had horrible issues that made me say i want to get rid of airwatch. We recently switched over to jamf about 6 months now and personally i wish i could go back to airwatch. We had airwatch on premise, maybe that's the difference i have between everyone else's experience of airwatch. It had its quirks sure but so does jamf.. I always had great customer service, they always called me in a matter of a few hrs and a delivered solution within hours or a few days max. The reason im here reviving this old thread is because im absolutely annoyed with jamfs product (jamf cloud) and customer service. I call them but i cant get through to anyone, its taking way to long to get someone to help me out.. i can only get 1 email response from them a day and they dont know how to pick up a phone. i say call me, they ignore it.. Im not sure why jamf is considered any type of industry standard.. i had features in airwatch that jamf does not and i miss them.. airwatch was so much more automatic, and yes it required much more setup and was more complex but the features and ability i had before... i wish i could go back but its not my call. All this back end api stuff and the spreadsheets now i have to do with jamf is super annoying.. Im not sure why others have had such a difficult time with airwatch, again maybe they had a cloud version and we had on premise? maybe thats why im not liking jamf now because we have a cloud version and the people on here dont? i dont know, but i had airwatch running like a Swiss watch, smooth and constant, didnt need to do much to it after setup was done.. just set it and forget it, jamf on the other hand is a daily headache to me.

@teatongps

I had used AirWatch for over 6 years and I would say it worked ok. Then about a year ago a bug in AirWatch unenrolled all 1,200 devices and AirWatch couldn't even tell me why. AirWatch does everything just ok. Jamf does Apple great and AirWatch can't come close to that. Just the support alone and the community makes Jamf the clear and easy choice. Try this in AirWatch deploy a PKG then try to do the same thing in Jamf. In AirWatch this simple task can take double the amount of time. I will never recommend AirWatch. If you need Windows management and Mac then do Jamf + Intune and then you can even send Azure conditional access from Jamf to Intune for Macs. A big win-win.