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Question

JSM UIE – Policy Execution Order During Enrollment

  • August 20, 2026
  • 1 reply
  • 16 views

GovindSharma
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Hello 

 

Just wanted to understand how you’re using JSM for UIE. I noticed there’s a slight delay when triggering the Enrollment Complete policy for JSM. Self Service launches before the JSM policy is triggered/completed.

 

Is this expected behavior, or is there a way to ensure the JSM policy runs first before Self Service launches?

1 reply

agungsujiwo
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  • Contributor
  • August 20, 2026

Hi ​@GovindSharma ,

One thing you could try is disabling “Launch Self Service When Done.”

Go to:

Settings → Global → User-Initiated Enrollment → Computers

Then uncheck “Launch Self Service when done.”

This prevents Self Service from launching automatically and gives JSM time to complete its workflow first.

Once JSM has finished, you can have JSM launch Self Service as the final step in the workflow, for example by using a shell command action to open:

~ % open /Applications/Self\ Service.app

This may help avoid Self Service launching before JSM has completed its setup process.