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JSS Mobile Devices - App Install Issue

  • February 14, 2012
  • 1 reply
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We're using JSS to manage our iPads and have installed multiple apps (free and paid/vpp) without issue. Today, we've added a new paid app called 270toWin (using VPP) and are trying to have users install it. When they go to the Self Service app and select the app to install/redeem, the screen indicates loading then prompts an undocumented error:

Cannot Open Self Service
The error was: "The URL can't be shown".
[Close][Retry]

Closing exits self-service and retry just reprompts the error. Has anyone troubleshooted through this issue or know what is going on? Thanks in advance.

Best answer by nethers

The issue fixed went away after checking: Deploy as managed app.

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  • February 14, 2012

The issue fixed went away after checking: Deploy as managed app.