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Question

Loading a config profile from Configurator

  • August 8, 2019
  • 2 replies
  • 33 views
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I'm setting up automation for a COW of iPads. These are (mostly) DEP enrolled devices. I'm using cfgutil to restore/pair/prepare and then the last step is to load a configuration profile that is used to add the devices to a smart group based on what they're going to be used for.

It all works fairly well, but i always get the error: "cfgutil: error: User interaction on the device is required to install this profile.
(Domain: ConfigurationUtilityKit.error Code: 625)"

the profile even gets installed if I load it before prepare, but i always get the error. Is there something i could do to remove the need for user interaction?

    2 replies

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    • SubhiHashwa
    • New Contributor
    • June 18, 2021

    Did you ever figure out what was wrong?

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    • uofu-path-it
    • New Contributor
    • August 6, 2026

    I ran into this error while using cfgutil, and when I tried installing the same exact profile through Apple Configurator 2, it told me that a profile with the same identifier was already installed on the iPads.  I’m reasonably certain that cfgutil actually succeeded, and erroneously reported that it had failed?
    I’ll update this thread after testing a bit more.

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