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Locating Lost Mac book Pro

  • Jul 11, 2023 4:46 PM UTC
  • 5 replies
  • 672 views

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Hello Jamf Nation

My boss lost their Mac book Pro and is asking if our MDM Jamf Pro 10.47 can find it

The pre-stage enrolment does require location services be enabled but I do not see anywhere to look for the laptop from Jamf Pro

Is this a function of Jamf Pro or can this only be done iCloud > Find My app?

I don’t believe they set up iCloud

Best answer by AJPinto

Apple has Find My Device in iCloud, but that has not made it out of the consumer lane and is not a part of MDM workflows for macOS.

 

Some security and monitoring tools can provide location data, but that is limited to the location of the networks public IP address as Macs don't have GPS. Due to my works VPN, my location current shows in Miami and I am about 16hrs from Miami so its not reliable. 

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5 replies

jamf-42
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  • Esteemed Contributor
  • Jul 11, 2023 5:18 PM UTC

not in jamf.. but you can see the last IP address..  if its still checking in you can lock it.. even if its not.. send a lock.. next time it comes online if its past FileVault lock.. it will lock..  and if the device is in ABM, then even after a wipe it will only enrol back into your JAMF


AJPinto
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  • Legendary Contributor
  • Answer
  • Jul 11, 2023 5:54 PM UTC

Apple has Find My Device in iCloud, but that has not made it out of the consumer lane and is not a part of MDM workflows for macOS.

 

Some security and monitoring tools can provide location data, but that is limited to the location of the networks public IP address as Macs don't have GPS. Due to my works VPN, my location current shows in Miami and I am about 16hrs from Miami so its not reliable. 


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  • Author
  • Contributor
  • Jul 11, 2023 6:33 PM UTC

Thank you both for the replies

Will have to get users to set up iCloud 

The laptop has been found fortunately 


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  • Honored Contributor
  • Jul 11, 2023 6:54 PM UTC

Thank you both for the replies

Will have to get users to set up iCloud 

The laptop has been found fortunately 


Be aware that enabling "Find My Mac" also enables Activation Lock unless this is prevented in your PreStage configuration.


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  • Valued Contributor
  • Jul 18, 2023 1:02 PM UTC

You could try installing Prey on it if it comes back online.
https://preyproject.com/