+3Morning,
Anyone else experienced this issue since updating to Logic Pro 12 - We’ve got Jamf Pro at my org and currently push out Logic Pro via Apps store on Jamf which takes care of the updates and deployment to our various smart groups but since updating to version 12 yesterday we receive this error everytime we launch LP:
The application cannot be used because the App Store authentication failed or no Network is available.
Any ideas?
Any advice or tips is greatly appreciated.
We manage many different schools, and they are having the same problem.
We have not had any response from Apple yet.
+3Thanks least its not just me then!
+5Yep - only solution at my Org was to roll back those who updated to 11.22 with a PKG version and pause auto updates until Apple fixes it.
This is happening at our university too.
Check ASM/ABM there are now two versions of Logic Pro much like the iWork apps. One is macOS only and the other is universal. The Creator Studio subscription is the blame here.
+12Testing here.
A fresh install works just fine. Upgrading gives the error.
However...
The Sound Libraries have now been relocated from a central location, that requires an administrator to approve the install, to the Users local Music folder. Up to about 50 Gb each time. Which in my education situation is going to give me nightmares, the hard drive will run out of space fast at that rate, we can have 20 - 30 students use the same Mac, and if they all hit that install all button, well I dont want to think about that.
+5You can use the Loops 2.0 script to automatically download the libraries and set a specific location for the content.
+12You can use the Loops 2.0 script to automatically download the libraries and set a specific location for the content.
Where do I find the Loops 2.0 script, please?
+8Happening for us as well.
Upgrade from 11.2.2 to 12.0 on an Apple Silicon machine worked fine
Upgrade from 11.2.2 to 12.0 on an Intel machine failed.
Deleted the whole App on the Intel iMac and reinstalled it back from the App Store. Fixed the issue.
+1We have noticed this issue too, We have licenses purchased through VPP, but did find a few links on the interwebs saying Apple is EOL EDU Logic Pro for the subscriptions. I hope this can all be sorted out quickly.
It seems that the issue can occur in two cases. First, if there is no internet connection, and second, if you are not logged into the account from which Logic 12 was downloaded.
+1We have noticed this issue too, We have licenses purchased through VPP, but did find a few links on the interwebs saying Apple is EOL EDU Logic Pro for the subscriptions. I hope this can all be sorted out quickly.
To follow up I did some further testing.
Lab Computer Environment for our Midi Lab
So it looks like we are waiting for Apple to figure out a solution? I can not have my entire campus purchase a subscription for Logic Pro. We are looking at no longer using Logic Pro and using Avid (which I really really don’t want to do) as we have no options.
Any help is always appreciated.
-DK
+5You can use the Loops 2.0 script to automatically download the libraries and set a specific location for the content.
Where do I find the Loops 2.0 script, please?
You can request loops from your Apple SE. It has been presented at the monthly office hours a few times.
We were lucky enough to have a mac offline when 12 hit so a quick capture of 11 with composer and the lab is back up and running. Make sure you open a ticket with AppleCare Education Support, the more submissions, the quicker they’ll address it (weirdly enough, they created a hardware ticket for a software issue).
+1You can use the Loops 2.0 script to automatically download the libraries and set a specific location for the content.
Where do I find the Loops 2.0 script, please?
You can request loops from your Apple SE. It has been presented at the monthly office hours a few times.
We were lucky enough to have a mac offline when 12 hit so a quick capture of 11 with composer and the lab is back up and running. Make sure you open a ticket with AppleCare Education Support, the more submissions, the quicker they’ll address it (weirdly enough, they created a hardware ticket for a software issue).
Totally Agree! We are greater in numbers!
Also here is a link to Loopdown, written in python for those that are dabbling with large libraries.
https://github.com/carlashley/loopdown
+1Check ASM/ABM there are now two versions of Logic Pro much like the iWork apps. One is macOS only and the other is universal. The Creator Studio subscription is the blame here.
Hello,
I do see two versions HOWEVER, once you pull them into your MDM, JAMF in my case, the licenses and such only reflect one app. This makes me think Apple or perhaps Jamf and where their source app is being pulled from needs to be looked at.
Help us Jamf !
-dave
+7Upgrade from 11.2.2 to 12.0 on an Apple Silicon machine worked fine
Upgrade from 11.2.2 to 12.0 on an Intel machine failed.
Deleted the whole App on the Intel iMac and reinstalled it back from the App Store. Fixed the issue.
Thought about this one and tried this also… But… no luck.
+8We were having the issue too with version 12, we deploy the app through Apple School Manager to Jamf School. If the learners sign in to the App store on the Mac with their managed accounts, the issue appears to go away.
+1
“Yes, Apple is aware of this issue with Logic Pro 12 and it is being worked on. I don’t at this time have information about when it will be resolved, but I’ve added your campus to the internal case for it. We’ll let you know when we get an update.”
😳🙄🙄
So I was getting ready to deploy new hardware to replace the music lab this summer here at our high school and am right now testing all that we use. I can say that this doesn’t affect Final Cut Pro 12.0, Motion 6.0, Compressor 5.0 or MainStage 4.0. Keynote, Numbers, and Pages 14.5 launch perfectly as well. We were running macOS 26.2 for the test. Otherwise same workflow. We just need to get Apple to fix this. I’m somewhat lucky that the current lab (not the new hardware) still has 11.2.2 on all the workstations. At least I am getting this solved now. I did see that carlashley updated loopdown to help get that deployed FWIW.
+3I’ll try and find a Mac at my org which still has 11 installed and make a copy using composer as suggested in the meantime.
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