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Lose Communication with Jamf Pro after iPadOS 27 update

  • September 18, 2026
  • 3 replies
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frank_arena
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I’ve noticed that I can’t send any more commands from Jamf Pro to devices after the iPadOS 27 update. It is requiring me a manual restart of the device in order for pending commands to go through. Is anyone else seeing this or is it just a new fluke?

Best answer by frank_arena

I think this was affecting my 9th gen iPads only. All my other models worked fine. I’m having more issues with the 9th gen specifically on iPadOS27.Thanks for those that provided responses.

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3 replies

BigHarshy
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  • New Contributor
  • September 18, 2026

Hi! 

I just ran a shutdown command on an iPadOS 27 and it went through right away.

 


woaikonglong
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I am able to push commands as well. Out of curiosity, when you view the device’s data in Jamf Pro, does the data match the device in its current state (to ensure they are talking back and forth)? For example, Jamf says the device is at 27%, does the device show 27%


frank_arena
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  • Answer
  • September 25, 2026

I think this was affecting my 9th gen iPads only. All my other models worked fine. I’m having more issues with the 9th gen specifically on iPadOS27.Thanks for those that provided responses.