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Losing app license

  • May 20, 2022
  • 3 replies
  • 22 views

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Hello,

 

Somehow we are losing app license in our Mobile Device Apps.

Anyone a clue how to get them back?

 

App license in JAMFApple Business Manager

Best answer by FJeroen

That's what it looks like when the "Assign Content Purchased in Volume" box is unchecked under Managed Distribution tab of each app.


Its funny , first all license were good. But after i had issues with the app icons in self service. And i added new icons there they lost the license. I got it fixed now, after i renewed the ABM token. But still weird how this could hapen.

3 replies

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  • Author
  • New Contributor
  • May 20, 2022

 Screens in post are not working. But this is what i see in JAMF (Mobile apps)

 

 Apple Business Manager is telling me this.


JKingsnorth
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  • Valued Contributor
  • May 20, 2022

That's what it looks like when the "Assign Content Purchased in Volume" box is unchecked under Managed Distribution tab of each app.


Forum|alt.badge.img+5
  • Author
  • New Contributor
  • Answer
  • May 23, 2022

That's what it looks like when the "Assign Content Purchased in Volume" box is unchecked under Managed Distribution tab of each app.


Its funny , first all license were good. But after i had issues with the app icons in self service. And i added new icons there they lost the license. I got it fixed now, after i renewed the ABM token. But still weird how this could hapen.