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Lost lock code

  • November 30, 2022
  • 3 replies
  • 35 views

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We've locked the computer with Jamf Pro and unmanaged it without backing up the lock code. After few weeks all the completed commands disappeared :(

Is there anything that can be done to unlock the laptop?

Best answer by Tribruin

If it as Apple Silicon, you can do a DFU restore to remove the code as well. 

3 replies

AJPinto
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  • Legendary Contributor
  • November 30, 2022

You will need to contact Apple. They can bypass the remote lock. Be ready to provide ownership documentation for the device.


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  • Honored Contributor
  • Answer
  • November 30, 2022

If it as Apple Silicon, you can do a DFU restore to remove the code as well. 


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  • Author
  • New Contributor
  • December 1, 2022

If it as Apple Silicon, you can do a DFU restore to remove the code as well. 


Amazing. It worked. Thank you very much