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M2 MacBook Air not connecting to JAMF server

  • Apr 17, 2024 5:05 AM UTC
  • 1 reply
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Hi there

I need to deploy a new M2 Air, the device is enrolled on ABM and the Jamf server as the MDM server. Issue I am facing is that it fails the handshake and reverts back to an unmanaged setup. I did see the time on the Mac is incorrect even after changing to different regions, I suspect this might have something to do with it. If I try to change the time from terminal I require the 'Setup User' password which is an unknown so I can't go down this route.

Any suggestions would be appreciated

1 reply

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  • Apr 17, 2024 9:44 AM UTC

Turns out the JAMF and ABM servers didn't communicate. problem solved