@Damon.Byg Can you explain further these MySQL commands? Is this for the local distro or Cloud distro?

Still cannot get JSS to allow users to download these apps. The AppleID is valid, I can go in and see the apps sitting there waiting, I can go into JAMF cloud instance and see that we have many licenses available.

These commands were for for a local distribution point. Don't know what needs to happen if your are using the JAMF cloud system.

I was having the same issues where I couldn't download any VPP apps to a recently re-imaged device. I logged into the windows server that is running our JSS. I opened up a command window and navigated to the MySQL folder on the drive. Depending on which version of MySQL you are running this path might be different.

cd C:Program FilesMySQLMySQL Server 5.6in

mysqlcheck -u root -p --repair jamfsoftware
mysqlcheck -u root -p --optimize jamfsoftware

After typing in the password for the root user or the user that has access to the database. It automatically ran until it was done. Once both commands were ran from the command prompt my VPP apps started downloading from the App Store with no issues.

Thanks! I was having this exact same problem and the --repair and --optimize commands fixed it for me as well.

Looks like you have to close and re-open Self Service after running those but it seems to work fine afterwards so far.

Also having the same issue and am working with support to try and resolve it.
We have Apple Configurator 2 purchased via VPP assigned to a specific user group that logs in to Self Service to install it. We've been using that Mac App Store App for years now without any issue (only 30 licenses of 999 being used).

Have tried with local admin account and admin Active Directory account, have tried with Sierra DEP device, and Mojave non-DEP device, but it constantly throws "Self Service cannot connect to the Jamf Pro server. Try connecting again".
Even though any other package application deployed via Policy will work fine.

We're on Jamf Cloud too rather than on-prem, so SQL repairs won't help. The JSS is showing my AD account as MDM enabled, so we're not getting far.

I made the mistake of clicking install twice, then the issue where App would fail to install and App Store would open kept occurring. My simple fix was to pick any other VPP app from Self Service, install it (even if I simply delete it later), then after "dummy" app was installed...the app failing to install would finally download and install like a charm.

JAMF has always had issues pushing VPP apps to local accounts. Folks will say to do the terminal command to enable a local account for MDM, but that has never worked for me.

What I end up doing is logging into it with an AD account, and then it wil download or be available from self service if I specified that.

Was having the same issue -- VPP purchased Mac App Store apps not deploying through Self Service. Glad I found this thread. Logging out of local admin account and back in as an AD user allowed me to run the Self Service installs.

Hey folks, recently ran into a problem—Mac App Store just fails to install some apps. Anyone else having this issue? I was trying to sync some playlist-related tools from www.spotipremiumapkdescargar.com, and nothing seems to move. Cache cleared, still stuck.