Dear community,
I am facing a major issue with our Jamf Pro environment.
We are running Jamf Pro 11.21 On-Prem and have several working PreStage enrollments—until today.
I had a device that was already upgraded to macOS Tahoe. After erasing the Mac, I started the PreStage enrollment. The macOS installation completed normally, and the device enrolled in MDM.
However, after the Setup Assistant finished, Self Service never appeared, and only half of the expected configuration profiles were installed.
I waited over 30 minutes, thinking it might be a timing or network delay, but nothing happened. I also tried:
-
restarting the Mac
-
running
sudo profiles renew -type enrollment -
manually installing Self Service.pkg and jamf.pkg copied from a working machine
Even after manual installation, the agent could not connect to the server.
It looks like the Jamf framework does not install correctly on macOS Tahoe during enrollment.
Has anyone seen this behavior, and what could be causing it?
Thank you in advance for your help.
