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Managed iPad No Internet Connection

  • May 13, 2021
  • 4 replies
  • 51 views

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I have set up a pre-enrollment profile for iPads, but also have it to where multiple users can sign into the iPad. After initial setup, I am brought to the login screen, but there is no internet connection available to sign in to an account. There is nowhere on this screen to connect to a network either.

Best answer by HCSTech

Have you tried to double click the home button on the login screen. That should bring up a wifi selector.

4 replies

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  • Valued Contributor
  • Answer
  • May 13, 2021

Have you tried to double click the home button on the login screen. That should bring up a wifi selector.


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  • Author
  • New Contributor
  • May 13, 2021

Thank you!


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  • New Contributor
  • May 13, 2021

Although I know this question is marked "Solved", I have a question for you. During the setup, you either select your wifi or if using Apple Configurator 2, install a "wifi profile", then go through the rest of the setup. Once you're done, are you saying the iPads are no longer connected to the wifi?


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  • New Contributor
  • May 13, 2021

Picked up one of these and just makes network issues so much easier. When I enroll a device, instead of entering in wifi info that just gets pushed out after enrolling, I plug this bad boy in and it's so much quicker.

Giochem RJ45 Ethernet LAN Network Adapter
https://www.amazon.com/Lighting-Ethernet-Adapter-Phone-100Mbps/dp/B07XHQCQSN