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Managed Preferences - Scroll greyed out still?

  • August 11, 2016
  • 4 replies
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I accidentally sent a managed preference to set scroll to not natural, to a bunch of machines that were not supposed to have it.

I have removed them from the scope and restarted the machines with no luck. I have also tried flushPolicyHistory, flushCaches and sudo jamf mcx to no avail. It is still greyed out and unchangeable

Any help here would be much appreciated


Best answer by m_higgins

For anyone else who may face this issue. The way we resolved this was to run this command in terminal

sudo dscl . -mcxdelete /Computers/localhost

and then restart the machine

4 replies

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  • Contributor
  • August 11, 2016

You might try deleting the preference from /Library/Managed Preferences and then run

killall cfprefsd

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  • Author
  • Contributor
  • August 12, 2016

Hi @rdwhitt thanks for the info

Just tried that with no luck, even after a restart. Still greyed out


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  • Author
  • Contributor
  • August 16, 2016

Still looking for an answer for this


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  • Author
  • Contributor
  • Answer
  • September 4, 2016

For anyone else who may face this issue. The way we resolved this was to run this command in terminal

sudo dscl . -mcxdelete /Computers/localhost

and then restart the machine