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Question

MDM Capability Removed after renewal

  • Apr 26, 2024 1:34 PM UTC
  • 3 replies
  • 165 views

DBrowning
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Noticed this morning we have a machine that logs say MDM Renewal was completed, but since then the machine is no longer MDM Capable.  Any easy solutions?

3 replies

ImAMacGuy
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  • Esteemed Contributor
  • Apr 26, 2024 4:08 PM UTC

I have machines like this, the redeploy goes through, but the device never ends up enabled for MDM, no blank pushes or anything.  that section is just missing.

Short of a complete removal of the profiles and re-enrolling, I don't know a solution.

 


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  • Honored Contributor
  • Apr 26, 2024 6:41 PM UTC

I have a few computers with a similar issue. The computer is still showing as enrolled in Jamf, but, if you look at the computer, all the profiles, including the MDM profile has been removed. I am having to remote in to the computers and reenroll them.


BookMac
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  • Jamf Heroes
  • Feb 18, 2025 7:32 AM UTC

Do you mean that the device was rerolled with the terminal command: profiles renew -type enrollment
or did you delete the device and reinstall it?