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Question

MDM Locked MacBook

  • October 1, 2019
  • 1 reply
  • 19 views

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I sent a Lock command to a MacBook, and it worked fine. The issue is, there's no option to enter the passcode. It goes between "wrong passcode. try again." and "your computer is disabled. tray again in 60 minutes." Rebooting just brings back the "your computer is disabled" message.

Anyone have any suggestions?


1 reply

Hugonaut
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  • Esteemed Contributor
  • October 1, 2019

if you're really stuck & have proof of purchase, send it to apple & they can remove the firmware lock.