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Question

MDM Profiles Expiring

  • October 2, 2023
  • 3 replies
  • 39 views
A
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Hi,

starting this morning I received quite a lot of tickets of users saying that they get messages about the MDM Profile on their machine expiring in 10 days. 

Shouldnt that renew automatically? What can I do about this? I already tried the "Renew MDM Profile" Management Command, but the MDM Profile Expiration Date of the Macs I tried it on did not change.

Do you have any suggestions?

Kind regards

    3 replies

    K
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    • Karl941
    • Contributor
    • October 2, 2023

    Hi Andixon,

    Do you have any Failed command status after applying the renewal?

    J
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    • jtrant
    • Honored Contributor
    • October 2, 2023

    A few things to check:

    A
    A
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    • Andixon
    • Author
    • Contributor
    • October 2, 2023

    A few things to check:


    Hi,

    I investigated myself a little bit further and it seems like this is the issue. I am already in contact with Jamf support who told me that they will assist me with this. 

    I will post an update later, when I know more.

    J
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