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Microsoft outlook notification - unable to change grayed out

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HI,

Users unable to change the notification option in system preferences its grayed out only for Microsoft outlook app. for rest of the apps its working

Any idea how to make it enable.

 

Best answer by sdagley

@bravichandran Did you deploy a Configuration Profile with a  Notifications payload for Outlook? If you did that has precedence, and you'll need to remove it so the user can choose their settings.

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    sdagley
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    • sdagley
    • Jamf Heroes
    • Answer
    • August 9, 2022

    @bravichandran Did you deploy a Configuration Profile with a  Notifications payload for Outlook? If you did that has precedence, and you'll need to remove it so the user can choose their settings.

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      yes. will remove that and check

      Forum|alt.badge.img+4

      @bravichandran Did you deploy a Configuration Profile with a  Notifications payload for Outlook? If you did that has precedence, and you'll need to remove it so the user can choose their settings.


      thanks a lot.. its working after removed that 

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