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Question

Microsoft SSO Plugin no longer working

  • June 24, 2026
  • 0 replies
  • 6 views

Jeff

I am working on setting up SSO to use Teams on managed devices for Imprivata MAM. I followed this guide to set up the SSO plug in and it was working but now seems to have stopped. 

Configure iOS/iPadOS Enterprise SSO app extension with MDMs - Microsoft Intune | Microsoft Learn

After setup, the authenticator app no longer shows Shared Device Mode, but just the normal add account screen. I’ve tried recreating the SSO configuration and changing to a personal network to confirm the issue isn’t network related. I reviewed this troubleshooting page by Microsoft, but that didn’t seem to help either.

 Troubleshooting the Microsoft Enterprise SSO Extension plugin on Apple devices - Microsoft Entra ID | Microsoft Learn

Any other ideas?