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Mobile Self Service App prompting "Registration Not Complete"

  • June 29, 2016
  • 4 replies
  • 12 views
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  • tak10
  • Valued Contributor
  • 87 replies

When we open our Self Service App for iOS, we are getting the "Registration Not Complete" message now.

"Registration Not Complete"
"Register with the following accounts to receive apps and eBooks."

We only use Device Assigned VPP so not sure why this message is appearing. Do anyone have any suggestions on how to suppress this message? It appears every time they open the Self Service app.

Best answer by chzar

Check to make sure you are not assigning apps using both user and device based assignments. It causes a conflict and consequently that error message. Fixed the problem for me.

4 replies

bentoms
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  • bentoms
  • Hall of Fame
  • 4331 replies
  • June 30, 2016

@tak10 Might be related to the issue mentioned here.

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  • chzar
  • New Contributor
  • 9 replies
  • August 11, 2016

I am also having the exact same problem and have been unable to find a solution thus far.

C
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  • chzar
  • New Contributor
  • 9 replies
  • Answer
  • August 11, 2016

Check to make sure you are not assigning apps using both user and device based assignments. It causes a conflict and consequently that error message. Fixed the problem for me.

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  • tak10
  • Author
  • Valued Contributor
  • 87 replies
  • October 6, 2016

Thanks!

I had one Mac OS X app that was using User assigned VPP. This was assigned prior to Apple coming out with device based VPP. No more annoying prompt.


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