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Moving from an enrollment profile to a Prestage Enrollment

  • May 10, 2022
  • 4 replies
  • 25 views

Slicer
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Good Morning Jamf Nation!

 

I am working on getting ready for a summer project. I have several iPads that were manually setup with an Enrollment Profile. I'd like to move those to a Prestage Enrollment instead. However, when I try to assign the serial number to the appropriate Prestage, I get a notification 'No matching Records found'. Is there a way to get this set up in advance without having to manually touch those devices and wipe them?

Best answer by Slicer

User error! I found the errors of my ways.

4 replies

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  • Valued Contributor
  • May 10, 2022

I have not seen this myself, so just grasping at straws here.. do you have Apple School/Business Manager set up and linked with your Jamf instance (required for pre-stage enrollment) ? If so you could re-establish this connection, beyond that I think Jamf Support may be required. 


Slicer
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  • Author
  • Contributor
  • May 10, 2022

I have not seen this myself, so just grasping at straws here.. do you have Apple School/Business Manager set up and linked with your Jamf instance (required for pre-stage enrollment) ? If so you could re-establish this connection, beyond that I think Jamf Support may be required. 


Yes, I am using ASM linked to Jamf.


Slicer
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  • Author
  • Contributor
  • May 10, 2022

I can't see any way to do it outside or wiping the device first.


Slicer
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  • Author
  • Contributor
  • Answer
  • May 10, 2022

User error! I found the errors of my ways.