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Question

Need help with Finder "connect to" option

  • September 9, 2026
  • 5 replies
  • 28 views
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Hi there,

I’m experiencing an issue that has suddenly appeared on several Macs in my fleet, which is managed using an on-premises Jamf Pro server.

On an increasing number of Macs, the “Connect to Server…” option in the Finder’s “Go” menu has disappeared.

I am not applying any specific configuration profile that blocks certain features. I only customize the Dock by adding quick access to applications from the Microsoft Office suite, our VPN, and the Macintosh HD icon on the desktop.

A user can still browse the folders on their server through their Finder browsing history, but they can no longer access the “Connect to Server…” option.

Could you please help me understand what might be causing this issue?

Thank you.

    5 replies

    agungsujiwo
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    • agungsujiwo
    • Valued Contributor
    • September 10, 2026

    Please double-check that you don’t have any restrictions configured under:

    Configuration Profiles → Finder → Connect to Server

    Could you check whether the Connect to Server option is disabled in any of your Configuration Profiles?

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      • LaurentCh
      • Author
      • Contributor
      • September 10, 2026

      ​@agungsujiwo thank you for your answer, i’m going to take a look at the pushed configuration profiles

       

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        • LaurentCh
        • Author
        • Contributor
        • September 10, 2026

        Ok i found, i push a Configuration Profile for Setup Manager, and this is where i customise the Finder.

        Connect to and Go to were unchecked.

         

        Thank You.

          agungsujiwo
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          • agungsujiwo
          • Valued Contributor
          • September 10, 2026

          Ok i found, i push a Configuration Profile for Setup Manager, and this is where i customise the Finder.

          Connect to and Go to were unchecked.

           

          Thank You.

          Great!

          If you are testing a local profile and want it to take effect quickly, you may need to log out and log back in to the Mac.

          If you have already pushed the profile but it hasn’t taken effect yet, you can try logging out and back in. This should trigger the profile to be applied.

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            • LaurentCh
            • Author
            • Contributor
            • September 10, 2026

            Ok thank you for the tips, usually i force restart the Finder if the Configuration Profile is too long to be apply.

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