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New MDM profile, not sure what I am missing.

  • November 15, 2016
  • 2 replies
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Cloned a working profile, to set up a "Teen" profile with different restrictions.

Now, though, whenever I attempt to add ANY app, including Self-Service, it's asking for iTunes login info. VPP is set up properly.

I tore out all apps EXCEPT for self-service, and it's still asking for an itunes login.

What am I missing?

Best answer by waddington

It's iOS, an it turns out that I needed to update to 9.9.6

2 replies

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  • Valued Contributor
  • November 15, 2016

Hi @waddington

Just wondering if this is Mac OS or iOS?

If it is Mac OS, I have seen this happen to machines on 10.10 and below, where Device based VPP app distribution requires 10.11 and above


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  • Author
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  • November 15, 2016

It's iOS, an it turns out that I needed to update to 9.9.6