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New Patch Policy Extension Attribute Errors

  • March 4, 2021
  • 8 replies
  • 37 views
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Our cloud asset was recently upgraded to 10.27
There are new Patch Policies available and a handful of "Legacy" and "Deprecated" Software Titles.

I'm seeing EA errors for the Patch Management of Microsoft AutoUpdate and for Mozilla Firefox.

I'm no EA wizard, but I don't see anything obvious in the EA provided by the Patch Management.

Anyone else seeing this?

Best answer by JG3741

Please refer to this article: https://www.jamf.com/jamf-nation/discussions/38253/jamf-pro-patch-feed-updates

    8 replies

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    • JG3741
    • Contributor
    • Answer
    • March 4, 2021

    Please refer to this article: https://www.jamf.com/jamf-nation/discussions/38253/jamf-pro-patch-feed-updates

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    JustinV
    ctocci
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    • NOLA2ATX78
    • New Contributor
    • March 4, 2021

    The Firefox and OneDrive EA's are now broken.

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    • robertliebsch
    • Author
    • Contributor
    • March 5, 2021

    @GSKYadmin I got the fix from another discussion: Go to the EA that is broken/showing error. Click Edit. Then there is an Accept button. Click that. There will be a popup with a checkbox. Check it and click Ok. EA should be better.

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    • ncats_lab
    • Contributor
    • April 7, 2022

    I found that I cannot edit the extension attribute. For instance, some folks are failing on OneDrive, because the CFBundleIdentifier is different (should be com.microsoft.OneDrive but is actually com.microsoft.OneDrive-mac)

    henrybryan1
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    • henrybryan1
    • New Contributor
    • March 14, 2023

    @GSKYadmin I got the fix from another discussion: Go to the EA that is broken/showing error. Click Edit. Then there is an Accept button. Click that. There will be a popup with a checkbox. Check it and click Ok. EA should be better.


    This fixed my issue in two clicks. Thanks!

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    • nstuto
    • New Contributor
    • March 15, 2023

    @GSKYadmin I got the fix from another discussion: Go to the EA that is broken/showing error. Click Edit. Then there is an Accept button. Click that. There will be a popup with a checkbox. Check it and click Ok. EA should be better.


    This fixed mine too. Thank you!!

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    • Tjernigan
    • Contributor
    • March 24, 2023

    @GSKYadmin I got the fix from another discussion: Go to the EA that is broken/showing error. Click Edit. Then there is an Accept button. Click that. There will be a popup with a checkbox. Check it and click Ok. EA should be better.


    Fixed it for me. If jamf is following this thread, this is a stupid problem to have. How about explaining this in the EA page. 

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    • b_rant
    • New Contributor
    • July 25, 2023

    @GSKYadmin I got the fix from another discussion: Go to the EA that is broken/showing error. Click Edit. Then there is an Accept button. Click that. There will be a popup with a checkbox. Check it and click Ok. EA should be better.


    Thank you for this solution! Cant believe it was so simple lol!

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