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Question

New Software Updates feature for macOS updates

  • August 22, 2023
  • 9 replies
  • 39 views
pTmichaelm
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Hello all

I'm experimenting with the new Software Updates feature available in Jamf Pro 10.48/10.49 for macOS updates but it seems to it's not working.

I've created a smart group that includes only my Mac device and I deployed the OS update for myself but nothing happens.

In the device management, I don't see any pending or failed commands.

What am I missing? Did someone manage to deploy the OS update using this method?

Thanks in advance,

Michael.

 

    R

    9 replies

    Dperk
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    • Dperk
    • Contributor
    • August 22, 2023

    I've noticed it not working either. Ive tried a couple of the options to see if it would prompt the user or just reboot automatically and didnt appear to do anything. I'll be curious if anyone here has gotten it to work successfully 

    elsmith
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    • elsmith
    • Valued Contributor
    • August 23, 2023

    This is what I saw when I tried it, but it never actually updated the OS on the machine:

    pTmichaelm
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    • pTmichaelm
    • Author
    • New Contributor
    • August 23, 2023

    This is what I saw when I tried it, but it never actually updated the OS on the machine:


    Same here....

    I'm with Jamf support on this. I'll keep you posted.

    elsmith
    Dperk
    rabbnz1
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    • rabbnz1
    • New Contributor
    • September 7, 2023

    Also seeing this hoping 10.50 improves things

     

    C
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    • chong
    • New Contributor
    • September 25, 2023

    Same here....

    I'm with Jamf support on this. I'll keep you posted.


    Did you ever hear back from Jamf Support about this? 

    mvu
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    • mvu
    • Jamf Heroes
    • September 26, 2023

    Did you ever hear back from Jamf Support about this? 


    This software update experience is still in Beta, so you may see some goofiness until the Jamf Pro 11 release in October. This is where the DDM functionality kicks in along with the new GUI. Until then, I'm sticking with the old MDM remote commands.

    C
    pTmichaelm
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    • pTmichaelm
    • Author
    • New Contributor
    • September 26, 2023

    This software update experience is still in Beta, so you may see some goofiness until the Jamf Pro 11 release in October. This is where the DDM functionality kicks in along with the new GUI. Until then, I'm sticking with the old MDM remote commands.


    Thanks for sharing this info.

    I'd appreciate if you could share the MDM commands you are using because so far, the scripts I tried (found on different forums) didn't work so well for me.

     

    BR,

    Michael

    R
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    • RJ52
    • Contributor
    • November 16, 2023

    It updated 3 out of 40 machines I sent the update command to. I'm still having this issue on the latest cloud release as well.

    KD6-3DOT7
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    • KD6-3DOT7
    • New Contributor
    • January 12, 2024

    My experience as of late has been that every mechanism of software updates is currently broken. It seems the gui throws errors like "You must be an owner" to running softwareupdate --fetch-full-installer --full-installer-version 14.2.1 from the command line, to software update —install macOS Sonoma 14.2.1-23C71… all of them fail.

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