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Newly created smart groups disappearing

  • July 26, 2023
  • 5 replies
  • 36 views

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Hi :) Has anyone else found themselves looking for a smart group you know you created?

Every now and again we will create a new smart group and it could be anywhere from a few hours to a couple of days and suddenly it is nowhere to be found! 

It happened again this morning; I created a smart device group and within an hour it was gone.

Just me or goes the Jamf gremlin not like your smart groups either? 🙊 Thanks.

 

Best answer by sdagley

@narnold I have never seen that behavior. I would strongly recommend you open a case with Jamf Support on this.

5 replies

sdagley
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  • Jamf Heroes
  • Answer
  • July 26, 2023

@narnold I have never seen that behavior. I would strongly recommend you open a case with Jamf Support on this.


talkingmoose
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  • Community Manager
  • July 26, 2023

Did you possibly create the smart group in one site and now you’re viewing another?


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  • Contributor
  • July 27, 2023

I had this issue couple days ago - sorted by logging out and then back into Jamf


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  • Author
  • New Contributor
  • July 27, 2023

Did you possibly create the smart group in one site and now you’re viewing another?


Nope :(


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  • Author
  • New Contributor
  • July 27, 2023

Thanks all, I have opened a ticket with Jamf. Just wanted to see if anyone else had experienced this before doing so.