Skip to main content
Solved

Newly created smart groups disappearing

  • Jul 26, 2023 3:06 PM UTC
  • 5 replies
  • 101 views
Forum|alt.badge.img+3

Hi :) Has anyone else found themselves looking for a smart group you know you created?

Every now and again we will create a new smart group and it could be anywhere from a few hours to a couple of days and suddenly it is nowhere to be found! 

It happened again this morning; I created a smart device group and within an hour it was gone.

Just me or goes the Jamf gremlin not like your smart groups either? 🙊 Thanks.

 

Best answer by sdagley

@narnold I have never seen that behavior. I would strongly recommend you open a case with Jamf Support on this.

View original

      5 replies

      sdagley
      Forum|alt.badge.img+25
      • sdagley
      • Jamf Heroes
      • Answer
      • Jul 26, 2023 3:37 PM UTC

      @narnold I have never seen that behavior. I would strongly recommend you open a case with Jamf Support on this.

        talkingmoose
        Forum|alt.badge.img+36
        • talkingmoose
        • Community Manager
        • Jul 26, 2023 4:38 PM UTC

        Did you possibly create the smart group in one site and now you’re viewing another?

        Forum|alt.badge.img+6
        • Pioneer
        • Contributor
        • Jul 27, 2023 7:40 AM UTC

        I had this issue couple days ago - sorted by logging out and then back into Jamf

          Forum|alt.badge.img+3
          • narnold
          • Author
          • New Contributor
          • Jul 27, 2023 10:16 AM UTC

          Did you possibly create the smart group in one site and now you’re viewing another?


          Nope :(

          Forum|alt.badge.img+3
          • narnold
          • Author
          • New Contributor
          • Jul 27, 2023 10:17 AM UTC

          Thanks all, I have opened a ticket with Jamf. Just wanted to see if anyone else had experienced this before doing so. 

           

            Terms & ConditionsAccessibility statement