Recently (October 2026) Apple made some changes to their app purchasing UI and license management, has anyone else seem issues in their JAMF Pro instance with iPad error messages like “No license was found for app “com.clever.InstantLogin” ?
My team and I have been trying to figure out what was causing this errors for a week now. JAMF suggested to renew our ASM token, which did not solve the issue. Apple’s changes seem to be relate to the app license numbers and if they are free or paid. If the app is free, it will show a huge available license number in JAMF, like "2,156,452,236" which somehow seems to cause the license issue I'm getting in my Jamf instance.
The only solution I have right now is for the user to install apps multiple times before one attempt miraculously and randomly succeeds. JAMF support has our server and VPP logs, the issue has been escalated to a higher engineering team but have had no answer as of today.
Have any of you seen this issue recently or had success in fixing it? Maybe all we need to do is wait for Apple to fix it!
