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No "Smart Device Group Membership Change" Emails Since SSO Conversion

  • August 28, 2026
  • 1 reply
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frank_arena
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On Aug 18th, I changed over to the SSO integration in Jamf Pro Cloud. I have always had my SMTP server settings configured for email notifications on Smart Device Group Membership changes. I no longer receive those emails even though the box is still checked to do so. In the SMTP settings in Jamf Pro, I can send a test message and I DO receive that but just not any of the membership change emails that I want to. Is this a known issue or is there something I am missing? Any and all help will be appreciated. 

Best answer by frank_arena

I found out that when my accounts converted over, all the options/checkboxes under notifications were reset. Checked what I needed and I’m good to go.

1 reply

frank_arena
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  • September 25, 2026

I found out that when my accounts converted over, all the options/checkboxes under notifications were reset. Checked what I needed and I’m good to go.